1. I understand that all services will be billed in full and or charged to an existing credit card on file at Bevteks.  I understand Bevteks will notify me, by mail, phone and/or email, for all repairs and service(s) that exceed any preexisting signed estimate for service. I understand that if payment for service is late, I will be charged late fees and appropriate penalties that will continue to accumulate fees or interest, until invoice is paid in full.

2. I understand that Bevteks will strive to meet the scheduled service and completion date, but that date may be changed by Bevteks. I understand and agree that in some instances Bevteks may not be able to perform repairs or services due to preexisting conditions of my product for repair or services, such as, user damage from neglecting products and failure in computer hardware components.

3. I understand that when a Bevteks’ Technician is schedule for service, I will have the products available and work space clear, so that the technicians will be able to efficiently service the products and equipment. I understand and agree if the products and equipment are not easily accessible, I will be charge an additional service fee for work time performed out of the scope of service(s).

4. Replacement parts will be new or rebuilt parts that perform to the factory’s operational specifications of the product.

5. I agree that Bevteks technicians may repair all apparent defects unless otherwise requested, and I will be billed for additional services not specified in the preexisting signed estimate(s). In some circumstances, if Bevteks finds it necessary, your product may be sent to a regional service center offsite, vendor or third party service, in order to complete the repair.

6. I understand I must report any physical damage (i.e. dents or scratches) of my product(s) at time of  service or I waive any claims I may have related to such physical damage.

7. I understand that my copy of the service work order form must be presented when making any claims for uncompleted service(s). Bevteks accepts no responsibility for any products or services performed or provided from a third party service company.

8. I agree to a minimum labor charge for troubleshooting my product in the event that such labor charges are not covered by my product warranty or service contract. I agree that charges for parts and labor may apply to the repair services I request if not covered by a product warranty or service contract, and I must refer to the terms and conditions of my product warranty or service contract for information about coverage and applicable changes. For example, problems with products that may not be covered by a warranty or service contract might include damage that is the result of acts of nature (i.e., lightning, floods, infestations, etc.); cleanings, customer adjustments.  Also, usages damage to consumption parts are not covered by warranty and may be replaced and charged at the discretion of the Bevteks’ Technician, if not covered by a service contract or extended warranty.

9. SOFTEARE SERVICE: I AGREE THAT I MUST BACKUP MY DATA, SOFTWARE, INFORMATION AND/OR FILES. Bevteks will NOT backup any data, software, information and/or files on my computer or other product unless I specifically request Bevteks to do so for an applicable fee prior to the performance of any repair or service. I, AGREE THAT PRIOR TO SERVICING MY PRODUCT IT IS MY RESPONSIBILITY TO BACKUP THE DATA, SOFTWARE, INFORMATION OR OTHER FILES STORED ON MY PC/CLIENT. FURTHER, I AGREE THAT WHETHER OR NOT I REQUEST BEVTEKS TO BACKUP ANY DATA, SOFTWARE, INFORMATION AND/OR FILES, IN NO EVENT SHALL BEVTEKS AND/OR ITS THIRD PARTY SERVICE PROVIDER BE LIABLE UNDER ANY CIRCUMSTANCES FOR ANY LOSS, ALTERATION OR CORRUPTION OF ANY DATA, SOFTWARE, INFORMATION, FILES, OR LOSS OF ANY OTHER MEDIA FROM MY PC/CLIENT.